Frequently Asked Questions

Everything you need to know about PixGrid. Can't find your answer? Contact us.

PixGrid is an AI-powered photo editor that runs entirely in your web browser. It combines a full-featured canvas editor with AI tools like background removal, object detection, smart inpainting, and advanced filters. No downloads or installs required -- just open your browser and start editing.

Basic editing tools including the layer editor, drawing, text, filters, and export are free to use. AI-powered features like background removal, object detection, and smart inpainting require a Day Pass ($2.99) or Month Pass ($9.99). There are no hidden fees or auto-renewal charges.

  • Background Removal -- One-click AI background removal with precision edge detection.
  • Object Detection -- Automatically identify and isolate subjects in your images.
  • Smart Inpainting -- Remove unwanted objects and let AI fill in the gaps naturally.
  • AI Filters -- Intelligent color grading, enhancement, and artistic effects.

All AI processing runs on dedicated GPU servers for fast, high-quality results.

PixGrid works in any modern browser including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience. A stable internet connection is required for AI-powered features, but basic editing works offline once the page is loaded.

PixGrid uses a simple pass system with no auto-renewal or surprise charges. The Day Pass gives you 24 hours of full access to all AI tools for $2.99. The Month Pass gives you 30 days of access with priority processing for $9.99. Basic editing tools including layers, drawing, text, and export are always free.

Because passes provide instant access to digital services, all sales are final. We encourage you to try our free editing tools before purchasing to make sure PixGrid is the right fit. If you experience a technical issue that prevents you from using the service during your pass, contact us at support@pixgrid.io within 7 days of purchase and we will work with you to resolve it. Full details are in our Terms of Service.

Your privacy is our priority. Images are sent to our servers only when you use AI features, and they are deleted immediately after processing is complete. All canvas editing happens locally in your browser. We do not sell your data, and we do not use your images for AI model training. Your work stays yours.

Still have questions?

We are happy to help. Reach out and we will get back to you as soon as possible.